Your Order

Tracking your order
From 21 October 2020, almost all VetShopMax orders are shipped using the international tracking service provided by DHL.  You will receive an email with yo...
Wed, 21 Oct, 2020 at 5:21 PM
What do I need to do if I want to change my order?
Please contact us immediately on toll free 1-866-560-6346 or email our dispatch team at info@vetshopmax.com.  We try to ship as many orders on the same day...
Mon, 8 Oct, 2018 at 4:52 PM
I'm not happy with my order, what can I do?
If for any reason you are not happy with any products you have ordered from us, when you receive them, send us an email at info@vetshopmax.com and tell us w...
Mon, 8 Oct, 2018 at 4:59 PM
Lost or stolen orders
Please ensure that you provide your full address when ordering. We cannot be responsible for non-delivery if you do not provide the correct address. Please ...
Wed, 17 Feb, 2021 at 8:54 PM