We may add Store Credit to your account for various reasons. eg. as part of a promotion or, with your approval, instead of a refund to your credit card or paypal account.

You must be logged in to your account to see and use Store Credit.

You can use Store Credit to purchase products at our online store at checkout or when you call our customer service center and you can see any Store Credit balance you have in “My Account”.

For step by step instructions on how to use Store Credit, click here.

Store Credit does not expire, but it can only be used at our online store and is not transferable and not redeemable for cash. If you have multiple accounts, Store Credit cannot be combined between accounts.

If you close your account, you will lose any Store Credit attached to that account.

We are entitled to adjust, lock, suspend, delete, cancel, remove or terminate Store Credit in accordance with our Terms and Conditions. Click here for terms and conditions.