General

How can your prices be so cheap?
VetShopMax sources product from Canada, Australia and New Zealand and other countries outside the USA.  The drug companies sell these drugs at a cheaper p...
Mon, 8 Oct, 2018 at 4:44 PM
Are your prices in US dollars?
Yes, all the prices on VetShopMax are in US dollars.
Mon, 8 Oct, 2018 at 4:48 PM
Do I need a prescription to order from you?
VetShopMax does not currently sell prescription products. All the products we currently sell are "over the counter" products in the country they a...
Thu, 20 Jun, 2019 at 10:03 PM
Is Shopping with VetShopMax secure?
Buying online from VetShopMax is safe and reliable. To ensure your payments are secure we use the latest available 256 bit encryption technology (also known ...
Mon, 8 Oct, 2018 at 4:53 PM
Are your products genuine brands?
All the products we sell are official versions manufactured by the same manufacturer who makes the equivalent product for the USA market.  For example all ...
Mon, 8 Oct, 2018 at 5:00 PM
Does your Frontline Plus control ticks?
In the US, Frontline Plus for Cats and Frontline Plus for Dogs is registered for the control of fleas and all stages of deer ticks (the major carrier of Lyme...
Mon, 8 Oct, 2018 at 5:00 PM
Do you sell Heartgard Chewables or Heartgard Tablets?
Yes, we normally sell both Heartgard Plus Chewables and Heartgard tablets, however please note that currently we are unable to obtain stocks of Heartgard ta...
Mon, 8 Oct, 2018 at 5:01 PM
Heartgard is expensive, do you have a generic alternative?
Yes, Nuheart is a generic alternative to Heartgard tablets and offers significant savings. You can switch straight over to Nuheart, and no prescription is r...
Mon, 8 Oct, 2018 at 5:01 PM
Do you sell pet foods?
Unfortunately the cost of delivery would outweigh any savings we could pass on to our customers, so we do not currently sell pet food.
Mon, 8 Oct, 2018 at 5:02 PM
What if I have more questions?
If you have any questions on our products or service, please call us toll free on 1-866-560-6346 (6am to 6pm PST Monday to Friday) or email info@vetshopmax....
Sun, 3 Nov, 2019 at 4:44 PM